I work at an IT Consulting firm. (Still not sure why) But I'm picking up a couple tricks of the trade while here. Like which Internet Service Providers are better than others. Most locations are only serviced by a couple, but it's still good to know what you will be getting. Now that you live on your own, dealing with the internet is all on you.
My Ranking:
- Comcast. Customer service is the 2nd best of all the ISPs. It's a little more pricey than Verizon but so worth it for the service. They also service a large scope of places, both residential and busniess.
- Speakeasy. This one is very pricey and meant for business connections. However it's easy to get around the business stipulation at home. Their customer service and technical support is THE BEST I have evr experienced.
- Cox. While getting ahold of them for assistance is a pain, once you have a representative they do well for you. Price is around the same as Comcast but they service less locations. Most of DC doesn't qualify for it but VA does.
- Verizon. I personally cannot stand Verizon. Their customer service line is horrible. You can almost never get a person. You are on hold for long periods of time. Once you get a person they decide it's not the right one and transfer you, causing you to be on hold again. They are a bit cheper than Comcast but not worth the trouble.
- RCN. Not one of our clients uses this ISP. I think that speaks for itself.
I have also lerned that rebooting your modem will fix most problems with your internet. Try that before calling anyone. Here is a video that explains how to do so.
0 comments:
Post a Comment